Online webinar for educational institutions

Your institution's reputation is in your hands

One poorly handled conversation can do more damage to an institution than a hundred good days, while one strong example can change the climate of an entire team. Kindergartens and schools are constantly visible to parents, local communities and the public. Trust is built slowly and can be lost in a moment, which makes professionalism fundamental. The webinar gets to the point: what professionalism means, why example matters and how to remain calm, firm and fair when facing a difficult person.

Published dates

10 December 2026

15:00 - 17:15 · live online webinar (Zoom)

Key information

Duration: 3 teaching hours
Discount: 10% for previous participants: 168.30€ + VAT
Included: Live participation via Zoom, key materials and an individual e - certificate
Contact: Tedja Trojartedja.trojar@monotro.si +386 (0)59 050 030

What you will gain

Understand professionalism as a combination of legality, professional competence and ethics.
Recognise how leadership and example shape team climate and parental trust.
Understand how relationships and communication affect children, parents, teams and institutional reputation.
Learn to deal calmly and professionally with difficult people and set clear boundaries.

Training programme

Hour 1: Social responsibility and professionalism

The social responsibility of kindergartens and schools: who they are accountable to and how trust and reputation are built.
The three pillars of professionalism: legality, professional competence and ethics.
Professional conduct in practice: calmness, consistency, clear communication and role boundaries.
A short discussion and case analysis through all three pillars.

Hour 2: Leadership and leading by example

Leadership at every level: heads lead institutions, while educators and teachers lead groups and parent conversations.
Leading by example: alignment between words and actions, equal rules and respectful team relationships.
The consequences of delay, conflict avoidance and unclear instructions, and the role of management support.
Reflection on one's own example and a group case analysis.

Hour 3: Working with difficult people

Who may be a difficult person, common patterns of behaviour and what may lie behind them.
Preparing for a conversation, active listening, clear messages, setting boundaries and keeping minutes.
Protecting employees and the institution through documentation, management support and self - care.
Role play and practical examples.

Who it is for

heads and deputy heads of educational institutions
educators, teachers and counselling staff
other staff in kindergartens, primary, secondary, vocational and higher schools and other educational institutions
anyone whose work involves parents, visitors and external partners

Lecturer

dr. Simon Slokan

Former Chief Inspector at the Inspectorate of Education of Slovenia

An expert in leadership, professionalism and social responsibility, specialising in education. He brings extensive practical experience of educational institutions, legal compliance and inspection procedures.

He shows participants where problems most often arise in practice, what to look out for and how to respond correctly.

Registration

Would you like to join us?

Choose a suitable date and register. For tailored delivery, send us an enquiry.