Two - part webinar

Artificial intelligence in public administration - with a focus on Microsoft Copilot

The training compares AI tools and models and shows when to use general tools and when to use Microsoft Copilot. The content is independent, practical and free of promotional gloss.

Published dates

14 and 15 October 2026

9:00 - 12:15 each day · online webinar

Key information

Duration: 2 days, 4 teaching hours per day
Contact: Tedja Trojartedja.trojar@monotro.si +386 (0)59 050 030

What you will gain

Understand the differences between Copilot, ChatGPT, Gemini and Claude.
Write clear instructions and verify response quality.
Use AI with documents, email, meetings and data.

Training programme

Day 1 — Module 1: Understanding artificial intelligence

what artificial intelligence and generative AI mean
differences between Copilot, ChatGPT, Gemini and Claude
differences between models for text, images, data, search and document analysis
how AI uses context, documents and user instructions

Day 1 — Module 2: Everyday AI use

drafting, explaining content, finding ideas and quickly understanding information
public - administration examples: notices, letters, minutes, summaries, explanations and internal guidance
the difference between personal AI use and organised workplace use

Day 1 — Module 3: Prompt writing

how to write a strong prompt: role, task, context, output format and constraints
examples of weak and strong prompts for public administration
improving responses through added instructions, corrections and verification

Day 1 — Module 4: AI process automation

the difference between one - off AI use and automating repetitive work
when manual AI use is enough and when automation makes sense
processing recurring emails, drafting replies, sorting requests and preparing reports
selecting tasks for automation and those requiring human oversight

Day 1 — Security, privacy and responsible use

which data must not enter public AI tools and the differences between personal, confidential, business and public data
GDPR, traceability and user responsibility
verifying answers, reducing error risk and rules for sound internal AI use

Day 2: Microsoft Copilot in public administration

what Microsoft Copilot is and how it uses documents, email, calendars and meetings in Microsoft 365
the difference between Copilot and general AI tools
drafting letters, decisions, reports and summaries and verifying results before use

Day 2: Copilot for documents, email, meetings and data

Word — drafting and improving documents
Outlook — drafting replies and understanding long conversations
Teams — meeting summaries, tasks and agreements
Excel — explaining data and producing insights
PowerPoint — presentation drafts and content structure

Technical and licensing requirements

day one requires no special licences or technical background
Microsoft 365 with Copilot access is recommended for day two
participants without a licence can follow demonstrations and still understand capabilities, limits and correct use

Who it is for

department heads and professional staff
people who prepare documents, communicate with the public or work with data
organisations assessing or already adopting Copilot

Lecturer

Peter Mesarec

Director of SEOS AI and independent artificial intelligence consultant

With more than 20 years of experience in business, strategy and company development, he focuses on practical AI use, real limitations and measurable effects.

He has delivered more than 500 AI training sessions in over ten countries. His approach is clear, structured and focused on what works in practice.

Registration

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